Privacy Policy

This Privacy Policy explains how Wosho LLC (“Wosho”, “we”, “us”, or “our”) collects, uses, and protects your personal data when you use our websites, Dezygn SaaS platform, A.I.P.A. Launchpad program, and related services (collectively, the “Services”).

We are committed to protecting your privacy and complying with applicable data protection laws, including, where applicable, the EU/EEA General Data Protection Regulation (GDPR) and similar laws in other jurisdictions.

1. Data controller

For the purposes of this Privacy Policy, the data controller is:

If you are located in the EU/EEA or UK, we process your personal data in accordance with GDPR where it applies.

2. Personal data we collect

We may collect the following categories of personal data:

• Account and contact data: name, email address, company name, job title, billing address, shipping/address details, phone number.
• Payment data: partial payment card details, transaction IDs, and billing information processed via third-party payment processors (e.g., Stripe). We do not store full card numbers.
• Usage data: IP address, device type, browser type, operating system, time zone, pages viewed, referral URLs, and interactions with our websites and apps.
• Service data: information related to your use of Dezygn and A.I.P.A. Launchpad, including project names, prompts, uploaded reference assets, generated images/videos, and coaching notes.
• Communications: emails, messages, and support inquiries you send us; call or meeting recordings where we notify you that a session is being recorded.
• Marketing data: your marketing preferences, responses to campaigns, and participation in surveys or webinars.

3. How we collect personal data

We collect personal data in the following ways:

• Directly from you when you create an account, purchase a program, complete a form, submit support requests, or communicate with us.
• Automatically through cookies and similar technologies when you browse our websites or use our apps.
• From third-party service providers (e.g., payment processors, email service providers, analytics tools) where permitted by law.

4. Legal bases for processing (GDPR)

Where GDPR applies, we rely on the following legal bases to process your personal data:

• Performance of a contract — to provide the Services you purchase or request.
• Legitimate interests — to operate, secure, and improve our Services, prevent fraud, and communicate with you about similar services (where permitted).
• Consent — for certain marketing communications, use of non-essential cookies, and specific activities where required by law.
• Legal obligations — to comply with tax, accounting, and other legal requirements.

5. How we use personal data

We use your personal data to:

• Provide, operate, and maintain the Services you access or purchase.
• Process payments and manage subscriptions or installment plans.
• Deliver coaching, support, and product updates.
• Personalize content, recommendations, and communications.
• Communicate with you about your account, security issues, system updates, and administrative messages.
• Send marketing emails about our products, services, and promotions (where permitted and with an opt-out option).
• Monitor and analyse usage trends to improve our products and user experience.
• Detect, prevent, and address technical issues, abuse, or violations of our Terms.

6. Cookies and tracking technologies

We use cookies and similar technologies to:

• Keep you logged in and maintain session information.
• Remember your preferences.
• Analyse traffic and usage patterns (e.g., through analytics tools).

Where required by law, we will ask for your consent before placing non-essential cookies and you can withdraw consent at any time via your browser or our cookie controls.

If you consent, we use Google Analytics to measure page views and site interactions, and Microsoft Clarity to understand aggregate usage patterns. These providers may process device, browser, approximate location, referral, and interaction data on our behalf. Learn more about how Google uses information from sites that use its services.

7. How we share personal data

We may share your personal data with:

• Service providers and processors: such as payment processors (e.g., Stripe), email and CRM providers, cloud hosting providers, analytics tools, customer support tools, and video conferencing platforms (e.g., Zoom).
• Professional advisors: such as lawyers, accountants, and auditors where necessary for business operations and legal compliance.
• Authorities: where required by law, regulation, court order, or to protect our rights or those of others.

We do not sell your personal data to third parties.

8. International data transfers

Because we operate globally and use third-party service providers, your personal data may be transferred to and processed in countries outside of your own, including the United States and other jurisdictions that may have different data protection laws.

Where required, we implement appropriate safeguards, such as standard contractual clauses, to protect your data during such transfers.

9. Data retention

We retain personal data for as long as necessary to fulfill the purposes described in this Privacy Policy, including:

• For as long as you have an active account or ongoing relationship with us.
• For the period required by tax, accounting, or other legal obligations.
• For a reasonable period to maintain records of transactions, resolve disputes, and enforce our agreements.

When we no longer need your personal data, we will delete or anonymize it in a secure manner.

10. Data security

We implement technical and organisational measures designed to protect your personal data against unauthorised access, alteration, disclosure, or destruction, including encryption in transit for payments and limiting access to personnel who need it to perform their duties.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Your rights

Depending on your location and applicable law, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data, subject to legal obligations.
• Object to or restrict the processing of your data in certain circumstances.
• Withdraw consent where processing is based on consent.
• Port your data to another provider, where technically feasible and legally required.

To exercise these rights, contact us at support@dezygn.com. We may need to verify your identity before responding.

If you are in the EU/EEA or UK, you also have the right to lodge a complaint with your local data protection authority.

12. Marketing communications

If you opt in to receive marketing communications, we may send you emails about programs, features, and promotions. You can opt out at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.

Even if you opt out of marketing, we may still send you non-promotional messages about your account and transactions.

13. Children’s privacy

The Services are not directed to children under 18, and we do not knowingly collect personal data from anyone under 18. If you believe a child has provided us with personal data, contact us so we can delete it.

14. Changes to this privacy policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by updating the “Last updated” date and, where appropriate, by additional notice (e.g., email or in-app notification).

Your continued use of the Services after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.

15. Contact us

For questions about this Privacy Policy or our data practices, contact: